Terms & Conditions – Current offers

TERMS AND CONDITIONS – May

Promotional Dates are 1st May – 12th June 2024

• Standard exclusions: Skin Packages, Cosmelan, Dermamelan Intimate, Lumixa Light Therapy, Teeth Whitening, Skin Care products, Skin and Laser Add on’s, Laser Hair Removal Full Body excluding face and Cosmetic Injectables.
• All injectable treatment terms and conditions apply.
• Promotion only applies for the time -period indicated.
• Promotional discounts applicable to single series treatment only.
• Cannot be used in conjunction with any other deal.
• No limit on the number of treatments purchased.
• Please be aware of the expiry dates for all treatments.
• All other standard Terms and Conditions apply.

Standard Terms and Conditions – The Cosmetic Clinic

• These terms and conditions are published by The Cosmetic Clinic New Zealand Limited, the country development licensee for The Cosmetic Clinic brand and system in New Zealand.

Standard Promotion Terms and Conditions

• May not be taken or claimed in conjunction with any other offer.
• Pre-payment / purchase is required.
• Available at all The Cosmetic Clinic locations unless otherwise specified at applicable outlet.
• Treatment packages are not able to be split between more than one person.
• Promotional pricing is not applicable for existing bookings and will only apply to new bookings made and paid for in full during the promotion period.
• Offer is for a limited time only and is subject to availability.
• The Cosmetic Clinic reserves the right to end the sale or offer at any time without prior notification or advertisement.
• Promotion pricing applies to the specified treatments only. Excludes all other treatments and products listed in The Cosmetic Clinic treatment and pricing guide, or website.
• The Cosmetic Clinic medical practitioners and technicians reserve the right to determine suitable treatment for the client and to refuse treatment for the client, if deemed not suitable. This decision is to be made by The Cosmetic Clinic medical practitioner and/or technician in their absolute discretion.
• The terms of our refund policy apply.
• Each The Cosmetic Clinic outlet is an independently owned and operated franchisee of The Cosmetic Clinic Limited.
• These terms and conditions apply to all sales and promotions by any The Cosmetic Clinic outlet in New Zealand unless an individual clinic advises otherwise.
• The Cosmetic Clinic Limited has no obligations to, or relationship with customers of any The Cosmetic Clinic outlet.
• Promotional discounts applicable to single series treatment only.
• Buy 1 get 1 free promotions apply to single treatments only.
• Promotional discounts always exclude Skin Packages, Cosmelan, Dermamelan Intimate, Lumixa Light Therapy, Teeth Whitening, Skin Care products, Skin and Laser Add on’s, Laser Hair Removal Full Body excluding face and Cosmetic Injectables.

Series and packages:

• All standard laser hair removal packages that include a series of 1x treatments are valid for 6 months from purchase.
• All standard laser hair removal packages that include a series of 6x treatments or are valid for 12 months from purchase.
• All standard laser hair removal packages that include a series of 12x treatments or are valid for 18 months from purchase.
• All standard skin packages must include a series of 3 treatments or more and are valid for 6 months from purchase.
• When laser hair removal areas are sold as a package, for example the Brazilian + Under Arms + Full Legs package, areas purchased in the package cannot be split over separate appointments.
• Initial course of Lumixa treatment should include a series of 5 treatments valid for 6 months from purchase.
• NOTE: From time to time additional promotional terms may apply. A link to these additional terms and conditions will be available on our sale page.

Full Body Laser Hair Removal Package Terms & Conditions

• Clients may purchase the full body laser hair removal package at the prices set out in the marketing materials from time to time unless otherwise advised by individual locations.
• The full body laser hair removal package includes all of the laser hair removal areas offered by The Cosmetic Clinic, as set out in the marketing materials from time to time. This package does not include laser hair removal areas that are not currently offered by The Cosmetic Clinic.
• Clients may elect to remove any area from their full body laser hair removal package.
• Clients must advise the staff at the time of purchase which areas they are nominating to be included in treatment.
• No reduction in price is available where areas have been removed from the package.
• Bookings must be made for all laser hair removal treatments.
• Bookings for this package may not be available at all times on all days.
• The package is not transferrable and cannot be split between clients.
• Clients must pre-pay for this package.
• Multiple pre-paid discount prices are available.
• All standard promotion terms and conditions apply.

Complimentary Skin Consultations

• Each client must have a complimentary consultation before any treatment is agreed to or undertaken.
• The Cosmetic Clinic medical practitioners, nurses and technicians reserve the right to determine suitable treatment for the client.

Treatments

• Cosmelan – Please note that clients will require prepping products for a minimum of 4 weeks (Priming Brightening Peel Booster and the following Balense (or approved equivalent) products: Skin Resurfacing Cleanser, Normal/Dry/Oily/Brightning Skin Moisturiser and UV Defiance SPF 50+ sunscreen) and we recommend they have a 10 Step Microdermabrasion (valued at $149) before they can undertake the Cosmelan depigmentation treatment, so please book a FREE consultation to find out more about our Cosmelan treatment.
• ProfhiloⓇ Bio Remodelling
  We advise avoiding peels or any skin needling treatment 7 days prior to your Profhilo treatment. Book a FREE consultation to find out more about our ProfhiloⓇ Bio Remodelling treatment. Advise our doctors and nurses if you are taking blood-thinning medications (such as aspirin, warfarin or clopidogrel, etc), regardless of whether you are expecting to have treatment or just a consultation.
• Lumixa Light Therapy
  2 weeks prior to treatment day: topical prescription retinol must be stopped, must not have an active cold sore, and no waxing, laser or IPL in the area. If you are/have taken Accutane, or any other acne drug, you must stop use 6 months prior to treatment.
  3 days prior: no recent sun exposure and sunbeds, stop using cosmeceutical retinol and AHA/BHA.
  48 hours prior: no cosmetic injections in the treatment area. Book a FREE consultation to find out more about our Lumixa Light Therapy treatment.